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APP SNAP DEPOSIT MANUAL

SNAP Benefits or Cash Assistance will be posted to your EBT account upon the approval of your application. When will my benefits be available on my EBT card? Watch a short video on using your EBT card: The above steps may be slightly different for each type of POS terminal, but the cashier can help you if needed. The store receipt will show the remaining balance in your account. The cashier will give you a receipt for your completed purchase check your receipt to make sure the amount is correct.

APP SNAP DEPOSIT MANUAL

*If there are not enough funds to cover the full purchase amount, some devices may require manual entry of the available food balance. Verify the purchase amount and if it is correct, press the YES key.*Do not provide your PIN verbally, the store clerk should never require you to provide it. Select food or cash based on the transaction. Some devices may require you to select food or cash.At check-out, swipe your EBT card through the Point-of-Sale (POS) terminal.The following steps can be followed to use your EBT card: How do I use my EBT card?īefore you complete the purchase, it is important to know the balance on your EBT account. If the card is lost, stolen or damaged, it can be replaced by calling EBT Customer Service at 1.888.328.2656 or 1.800.659.2656 (TTY). The PIN is what keeps benefits safe for more information see “How do I protect my benefits on my EBT card?” below. Funds are accessed by using a personal identification number (PIN) set by the cardholder. In Colorado, SNAP benefits are only issued on an EBT card. It looks like a credit or bank card and can be used at any authorized store across the country that has the EBT or Quest card logo. Fill out the Client Direct Deposit form to begin receiving your benefits directly in your bank account, rather than on an EBT card.įrequently asked questions about EBT EBT card information What is an Electronic Benefits Transfer (EBT) card?Īn EBT card, also known as the Colorado Quest card, allows Supplemental Nutrition Assistance (SNAP) benefits and some Cash Assistance funds to be electronically transferred for use.Receiving Cash Assistance? Consider direct deposit. The Colorado EBT program can help unblock your card for use. To use your EBT card in a city/state where transactions are being blocked, call 1-80 before you leave.Colorado may block transactions in cities and states where fraud has taken place.Traveling out of state? Know the following before you go.

Log into the ebtEDGE mobile app from your smartphone or visit the online Cardholder Portal.įor additional information, please see “How do I protect my benefits on my EBT card?” (below).Freeze your EBT card to stop new purchases and PIN changes and restrict out of state or online transactions.Follow these step-by-step instructions to change your PIN. Change your PIN often to prevent fraud.Keep your EBT card safe through a couple of easy steps: Lost or stolen SNAP benefits cannot be replaced when the card and PIN are used.

EBT cards are being skimmed and cloned, and anyone can access your benefits if they have your card number and PIN information.

Checks that are irregular in any way (e.g.Your EBT card and benefits could be at risk.

Checks that exceed the maximum daily aggregate limit.

Checks suspected to be fraudulent or not properly authorized.

Travelers Checks, Money Orders or Postal Orders.

Checks drawn on a foreign bank or payable in a foreign currency.

Checks that have previously been returned unpaid for any reason.

where the numerical and written (legal) amounts are different)

Checks that are irregular in any way (e.g.

paper checks created from an electronic image)

Checks payable to others (even if endorsed over to you).

You should not use Mobile Deposit to deposit the following items: Checks payable to the dba name would also be accepted when the dba name is listed on the deposit account. The Business Name and the name of the Business deposit account must be the same*.įor example, a check payable to: Aloha Ocean, LLC depositing to the business deposit account for: Aloha Ocean, LLC dba Ocean Fun would be accepted. Consumer customers: We will accept original checks payable solely to you.īusiness customers: We will accept original checks payable solely to the Business Name.